Frequently Asked Questions
Are pets allowed?
Yes, pets are allowed!
Extra charges apply and we have plenty of options available. Most of these options are not bookable online so please contact us directly at (03) 5155 1007 to enquire further.
Why should I book using this website?
When you book directly with us, you're in control! Enjoy the best rates and a hassle-free experience by booking through our official website or by giving us a call.
We look forward to welcoming you!
What is the earliest I can Check-in?
Check-in Made Easy! Our regular check-in time is from 2 pm, but if you need to arrive earlier, just let us know! We’ll do our best to accommodate your request.
Feel free to reach out and we'll be happy to help!
Can I arrive late?
Late Arrival? No Problem!
If you're planning to arrive after 9 pm, just give us a quick call and we'll make sure everything is ready for you!
Do you have on-site parking?
Convenient Parking for All!
We offer parking right in front of every room for easy access. Need space for a boat, coach, or bus? No worries, we’ve got larger parking spots available too!
Are your rooms non-smoking?
Breathe Easy!
All our rooms are non-smoking to ensure a fresh and comfortable stay for everyone.
Do you have a restaurant?
Dining Nearby!
While our restaurant is currently closed, the iconic Kalimna Hotel is just a short 200-metre stroll away, offering great meals and a welcoming atmosphere.
Continental breakfast is available in the morning on pre order. Please talk to us !
Do you have room service?
Room Service Unavailable
At the moment, we don't offer room service, but we’re always happy to recommend great nearby dining options!
Do you have wireless internet in guest rooms?
Stay Connected!
Currently, we don’t have internet or Wi-Fi available in the rooms. However, we’re here to help you find nearby spots with great connectivity!
Do you have an outdoor entertainment area?
Enjoy Our Amenities!
We have a lovely garden BBQ area and a swimming pool available for you to enjoy during peak times. To ensure the pool is open during your stay, feel free to give us a call for confirmation!
How close are you to the shops?
Shop Local!
We're just a quick 5-minute drive from the vibrant shopping district of Lakes Entrance, where you can find Woolworths, Kmart Hub, Aldi, and a variety of specialty shops. Enjoy easy access to everything you need!
How close are you to restaurants?
Delicious Dining Options Nearby!
The iconic Kalimna Hotel is just a short 200-metre walk away! Plus, in just 2-5 minutes by car, you can enjoy a variety of restaurants serving fresh seafood, pizza, Asian cuisines, and fast food Favorites like McDonald's and KFC.
Do you have Foxtel?
Stay Entertained!
We offer a wide selection of free-to-air channels for your viewing pleasure!
What is your Cancellation Policy?
Cancellation Policy
To avoid any charges, please make sure to cancel at least 7 days before your check-in date. If cancellations are made within 7 days, the full amount for the first cancelled night will be charged. We appreciate your understanding!
How do I guarantee my booking?
Secure Your Stay!
To secure your room booking, we kindly ask for your credit card details. This helps us ensure everything is ready for your arrival!
Hotel Amenities
Car and bus parking
12hr Check-in
Non-smoking rooms
Kid friendly
Disabled Friendly
Parks Nearby
Shopping Nearby
Golf Course Nearby
Fishing Nearby
Walking Tracks
Close to Hiking Trails
Cycle Tracks
Close to Beach
Close to Bus Stop
Close to Boat Ramp and Ferry
Look out point
